SAP Knowledge Base Article - Public

2869618 - Mobile: Push Notifications for EC workflows

Symptom

  1. Users didn't get push notification in their mobile for EC workflow approval request
  2. Users didn't get push notification in their mobile for Time Off / Time Sheet approval request

Environment

SAP SuccessFactors: Employee Central

Reproducing the Issue

  1. Submit a leave request for approval
  2. Check approver received push notification in their SF mobile application.

Cause

Currently SF mobile application doesn't support push notifications for EC workflows(including Time Off and Time Sheet workflow approvals).

Resolution

There is already an enhancement request to have  push notification for EC, Time Off & Time Sheet workflow approvals.

Currently release date is not yet finalized for this enhancement. Kindly consult with your CSM to follow up on this. Reference Enhancement Ticket Number - ECT-107310

See Also

2518392 - What are the To-Do & Push Notifications items covered in SF Mobile App?

Keywords

Mobile Push Notification, Push Notification for EC workflow, Push Notification for Time off, Push Notification for Time Sheet, Push Notification not triggered, ECT-107310 , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-WFL , Workflows (Rules & XML) , Product Enhancement

Product

SAP SuccessFactors HXM Core all versions