SAP Knowledge Base Article - Public

2869081 - Files in SFTP are getting purged before 14 days

Symptom

Files are being placed into SFTP everyday but they are getting deleted before 14 days.

Environment

SAP SuccessFactors HCM Suite

Cause

We only have one purge policy for SFTP files as per which the files older than 14 days are deleted. If they are getting deleted sooner without any manual deletion from your end, please check if the files are uploaded with the same name since this will will overwrite the last one.

Resolution

  • We have only one script which checks the files in SFTP and if they are older than 14 days, then they are purged. There is no other purge policy. 
  • If you upload the files everyday with the same name, it will overwrite the last one.
  • Kindly make sure the file names are not repeated. The best practice is to change the file naming convention to contain the date/time.

See Also

 https://launchpad.support.sap.com/#/notes/2620488 - SuccessFactors SFTP service Purge Policy update

Keywords

SFTP files deleted, sftp files purged, sftp purge policy, SFTP, Purge, Policy, Remove, Delete, 14, days, time, Account, SFTP Account, Files, missing. , KBA , LOD-SF-PLT-FTPE , SFTP Login Errors , Problem

Product

SAP SuccessFactors HXM Suite 1911