While changing the project stage from completed to close in 'Plan Customer Projects' app the following error occurs,
"Balances still exist for event-based revenue recognition for WBS XXXXXXX".
- SAP Commercial Project Management (CPM)
- SAP S/4HANA Cloud All Versions
- SAP Fiori
Reproducing the Issue
- Open "Plan Customer Project" app.
- Go to Information Tab.
- Update the stage of the project from "completed" to "close".
- Click on Save.
Balances still exist for event-based revenue recognition for WBS elements of the project.
The existing balances can be displayed using the app "Display G/L Accounts Line Items, Reporting View" and the affected object such as the project definition or the sales order is used as a filter criterion.
Kindly perform period-end closing by using these apps "Execute Revenue Recognition, My Projects", "Execute Revenue Recognition, Projects", or "Execute Revenue Recognition, Sales Orders" .
CA-CPD-SS, S4_PC, SAP S/4HANA cloud, Plan Customer project, Event-based revenue recognition, Project Stage, Close, Completed, Balances still exist for event-based revenue recognition for WBS XXXXXXX. , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem