SAP Knowledge Base Article - Public

2868985 - Balances still exist for event-based revenue recognition for WBS XXXXXXX

Symptom

While changing the project stage from completed to close in 'Plan Customer Projects' app the following error occurs,

"Balances still exist for event-based revenue recognition for WBS XXXXXXX".

Environment

  • SAP Commercial Project Management (CPM)
  • SAP S/4HANA Cloud All Versions
  • SAP Fiori

Reproducing the Issue

  1. Open "Plan Customer Project" app.
  2. Go to Information Tab.
  3. Update the stage of the project from "completed" to "close".
  4. Click on Save.

Cause

Balances still exist for event-based revenue recognition for WBS elements of the project.

Resolution

The existing balances can be displayed using the app "Display G/L Accounts Line Items, Reporting View" and the affected object such as the project definition or the sales order is used as a filter criterion.

Kindly perform period-end closing by using these apps "Execute Revenue Recognition, My Projects", "Execute Revenue Recognition, Projects", or "Execute Revenue Recognition, Sales Orders" .

Keywords

CA-CPD-SS, S4_PC, SAP S/4HANA cloud, Plan Customer project, Event-based revenue recognition, Project Stage, Close, Completed, Balances still exist for event-based revenue recognition for WBS XXXXXXX. , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem

Product

SAP S/4HANA Cloud 1911