SAP Knowledge Base Article - Public

2868624 - Failed to connect to HANA system. Please contact your administrator to check possible causes: CORS settings; third party cookies blocked. See the troubleshooting page for more information in SAP Analytics Cloud (SAC)

Symptom

The following error message occurs in SAP Analytics Cloud (SAC):

  • Failed to connect to HANA system. Please contact your administrator to check possible causes: CORS settings; third party cookies blocked. See the troubleshooting page for more information.
  • A chart or table widget displays "Sorry, we couldn't access the datasource. Please contact your administrator. TypeError: Cannot read property 'propertyName' of null Model: 'modelName

Environment

  • SAP Analytics Cloud

Cause

The CORS connection to HANA kept an expired session within Chrome.

Resolution

Clear the cache for Google Chrome.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0