SAP Knowledge Base Article - Public

2868319 - The Credit Exposure is not updated in the customer master

Symptom

After creating your own Pricing Procedure, Sales Orders are no longer updating the credit exspoure in the Customer Master.

Environment

  •  Sales and Distribution (SD)
  •  Logistics Execution (LE)
  •  SAP S/4HANA Cloud All versions 

Cause

The credit value of a sales order is calculated using the confirmed schedule line quantity and the 'Credit Price' condition from the pricing procedure. Unless a condition has specifically been assigned as the 'Credit Price', the line item will have no value.

Resolution

  1. Logon to the Launchpad with Role SAP_BR_INTERNAL_SALES_REP.
  2. Select App 'Display Sales Order'.
  3. Access the effected sales order.
  4. Goto -> Items -> Conditions.
  5. Select the Analysis button which will display the Pricing Procedure used for the item.
  6. Logon to the Launchpad with Role SAP_BR_BPC_EXPERT.
  7. Select app 'Manage Your Solution' -> 'Configure Your Solution'.
  8. Choose Configuration Step, 'Set Pricing Procedures' ID - 101117.
  9. Access the Pricing Procedure from step 5.
  10. In the Subtotal column add 'A' (Credit Price) to the most suitable pricing condition.

Keywords

BP, credit limit, delivery, Business Partner, 100, open item, segment , KBA , SD-BF-CM , Credit Management , Problem

Product

SAP S/4HANA Cloud 1911 ; SAP S/4HANA Cloud all versions