SAP Knowledge Base Article - Public

2867386 - Stories cannot be displayed in SAP Analytics Cloud mobile application

Symptom

  • Stories do not get loaded in SAP Analytics Cloud iOS mobile application.
  • There is no error message displayed, only the loading screen is visible. 
  • Displaying the story on the desktop works correctly.

Environment

  • SAP Analytics Cloud iOS mobile application 2.58.0
  • Live Data Connection to SAP BW

Reproducing the Issue

  1. Logon to the SAC mobile app. 
  2. Try to open a story based on Live BW model. 
  3. Notice that it keeps loading and the data is not being displayed.  

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0