SAP Knowledge Base Article - Public

2867059 - Export button and Import button are invisible in Contact app for SAP Marketing Cloud 1911

Symptom

Export button and Import button are invisible in Contact app after 1911 system upgrade.

Environment

  • SAP Marketing Cloud

Reproducing the Issue

Open Contact app and check the buttons in menu.

Cause

New catalogs are shipped with 1911 to provide option to control Export button and Import button in Contact app.

Resolution

Please add the delta catalogs for the affected users.

  • SAP_CEC_BC_MKT_ICA_PC (Marketing - Import Contact and Accounts)
  • SAP_CEC_BC_MKT_ECA_PC (Marketing - Export Contacts and Accounts)

See Also

Changes to Business Groups, Tiles, and Business Roles

Keywords

Export button, Import Button, Contact app, SAP_CEC_BC_MKT_ICA_PC, SAP_CEC_BC_MKT_ECA_PC. , KBA , CEC-MKT-DM-CON , Contact / Account UIs , Problem

Product

SAP S/4HANA Cloud 1911