SAP Knowledge Base Article - Public

2866503 - Application Error when initiating Background Check (5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907) - Recruiting Management

Symptom

When initiating Background Check for a candidate, an application error is received with the following fingerprint: 5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access a candidate application;
  2. Attempt to initiate background check;
  3. Receive an application error, with the following fingerprint: 5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907

Cause

This is caused by a permission problem.

Resolution

The user that is executing the action of initiating the Background Check is missing permissions to access the object that will run the Integration in Integration Center. Make sure the user that is running the background check has the following permission: Administrator Permissions -> Metadata Framework -> Admin access to MDF OData API

Keywords

permission, role, group, access, mdf, odata, api, run, error, 5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907, background, check, error, application, initiate , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions