SAP Knowledge Base Article - Public

2866437 - Business Rules on Job Application are not triggering - Recruiting Management

Symptom

A business rule has been configured on the job application template. The configuration is correct but the rule does not trigger.

Environment

SAP SuccessFactors Recruiting Management

Cause

This is because Mobile Apply is enabled in Admin Center -> Manage Recruiting Sites. Currently, rules on candidate facing job applications cannot be used when Mobile Apply is enabled.

Resolution

Rules will still work for Recruiters working on applications in the system, but not for candidates on the external career site. If Mobile Apply is disabled, the job application rules will work as expected for candidates.

Product Management is working on having job application rules work with Mobile Apply.

See Also

Supported System and Custom Fields for Job Application Business Rules - Implementation Guide

Keywords

Business rule, job application, API, trigger , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions