SAP Knowledge Base Article - Public

2865184 - APM error - Caused by: Unable to parse the notification as the size is beyond the allowed limit : 10 Mb

Symptom

After b1911 release, APMs fail due to notification body size limit set to 10mb.

error.jpg

Environment

 SAP SuccessFactors Learning

Cause

A new backend configuration has been introduced to limit the email notification body.

#The maximum size of email notification body

#default 10Mb

emailNotificationBodySizeMb=10

Resolution

A support ticket may be raised to increase the value.

In the LRN-72258 related to this exception , engineering suggested to ask customers to decrease the student batch count in below configuration

System Admin - System Configuration > LMS_ADMIN >
apmJobSettings.TRNGEXPIRE.transactionCommitSize=10000 — change this to 5000

PS. Engineering team requested to hold on the size limit change as they will be performing tests until next week. You may refer to the Internal Ticket in the Internal Memo of this note.

Keywords

APM fail, notification error, body size limit, learning expiration notification, email notification error, APM error , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions