SAP Knowledge Base Article - Public

2861130 - Event reasons missing in drop down when trying to hire or inserting new job info historic record post 1911 release

Symptom

  • Event reason values are not showing in the dropdown when trying to hire a new employee or when trying to add new historic records in job information of an employee.
  • Note that the issue can potentially be seen on instances that are still on the Legacy picklist (using picklist management).

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Log in and open "add New Employee" Wizard
  2. try to select an event reason value
  3. note how it says "no data" instead of showing the event reasons.

Cause

Cause is currently unknown and is currently being investigated by engineering.

Resolution

Issue is reported to engineering and investigation is in progress. This KBA will be updated with more details once engineering team finds a work around or solution.

Keywords

1911, event reason, Picklist, no data, dropdown, ECT-127344 , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-JOB , Job Information & Job Relationships , Problem

Product

SAP SuccessFactors HXM Core 1911