- How to deactivate a SuccessFactors instance?
- Which is the process to deactivate an instance?
- How do I initiate a decommission request?
SAP SuccessFactors HXM Suite
How to deactivate a SuccessFactors instance?
- Open a new support case under the component LOD-SF-PLT-DEC. Within the request description, please provide:
- CompanyID to be deprecated;
- System Role (BizX, JAM, ONB, etc);
- Your clear approval do erase all the information.
Please be aware that this procedure is unreversible.
Which is the process to deactivate an instance?
- We'll engage our Cloud Operations team with this request;
- They'll deactivate the instance as the primary procedure;
- The instance will remain inactive for 30 days;
- Finally, the whole data will be deleted.
If you are looking for early purge, please inform this in the description as well.
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