SAP Knowledge Base Article - Public

2859013 - How to deactivate a SuccessFactors instance?

Symptom

  • How to deactivate a SuccessFactors instance? 
  • Which is the process to deactivate an instance?

Environment

SAP SuccessFactors HXM Suite

Resolution

 How to deactivate a SuccessFactors instance? 

  1. Open an incident under LOD-SF-PLT-DEC component informing:
  • CompanyID:
  • System Role (BizX, JAM, ONB):

Which is the process to deactivate an instance?

We will be engaging Operations Team in this request and they will be deactivating the instance. The same instance will remain in same state for 30 days before we send to for purge.

If you are looking for early purge, please, inform this in the incident.

Keywords

Decommissioning, Decomissions, delete, deleting, deleted , KBA , LOD-SF-PLT-DEC , Decommission Request , How To

Product

SAP SuccessFactors HXM Suite all versions