SAP Knowledge Base Article - Public

2857464 - Failed to import data from SAP Concur connection in SAP Analytics Cloud (SAC) intermittently


The following error occurs in SAP Analytics Cloud (SAC) while importing data from SAP Concur into a model:

  •  Error occurred in SAP Concur driver: An unexpected error occurred. Contact system administrator for help.


  • SAP Analytics Cloud 2019.15.15

Reproducing the Issue

  1. Create a SAP Concur connection in SAC.
  2. Create a model on this connection.
  3. Import data into the model and above error happens intermittently.

This issue might also happen with small data different from the following KBA:

2502608 - "Internal Server Error" happens when importing huge data from Concur into a model in SAP Analytics Cloud (BOC)


This issue is currently under investigation by Development.


This issue is currently under investigation by Development.

See Also

Your feedback is important to help us improve our knowledge base.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud,

sap analytical cloud
, KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem


SAP Analytics Cloud 1.0