SAP Knowledge Base Article - Public

2857251 - Unable to see content within Public folders in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following "This folder is empty"error occurs in SAP Analytics Cloud (SAC):

  • When accessing the Public folder at Browse - Files, the error message "This folder is empty" is displayed, despite being able to see this content with other users

Environment

  • SAP Analytics Cloud 2019.21.5

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Navigate to Menu - Browse - Files
  3. Click Public Folder
  4. Observe that the Public Folder is empty

Cause

A filter has been applied when searching the content type, eg. Model / Story

Resolution

At the top right of the page, click the filter icon and deselect any existing filter to see all content within a folder.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0