SAP Knowledge Base Article - Public

2857195 - Error "The recovered or restarted job is cancelled as it might fetch or insert duplicate records" - Integration Center

Symptom

A scheduled Integration Center's job sporadically fails with the error message below:

"The recovered or restarted job is cancelled as it might fetch or insert duplicate records"

Environment

  • SAP SuccessFactors HCM Suite
    • Integration Center

Cause

This error is primarily generated by the Job Scheduler Service – Execution framework feature, which is used by Integration Center jobs and also other scheduled jobs, during the time where it should determine what job needs to be executed within the server.

An inconsistency occurs due to some major change in the server itself (e.g., a maintenance activity), which makes the job to be set "on hold". Integration Center then cancels the job to avoid duplications and the error message is shown.

Resolution

This is an expected behavior by Integration Center. The job will fail if its scheduled time ends up conflicting with some other change in the server.

An explanation of this behavior will be included in the next upcoming updates of the Integration Center's guide.

See Also

Integration Center's guide

Keywords

integration center, ic, successfactors, success factors, sf, sfsf, error, job, provisioning, backend, int, sporadic, intermittent, temporary, fail, message, , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HXM Suite all versions