SAP Knowledge Base Article - Public

2857117 - Unable to Remove "Review Team Member Summary tile"

Symptom

  • Unable to remove the "Review Team Member Summary tile" even though the user has no direct reportees.
  • Users direct reportees changed to other manager but the user is still seeing the "Review Team Summary" tile on their home page.

Environment

 SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Log in as affected user
  2. On the homepage you will see the tile section "To-Do"
  3. In this section there is still a tile named "Review Team Summary"
  4. Upon clicking into the tile an error pops up: "No Permission to access Team Summary"

Cause

This is a known issue with engineering:

Their fix solution is, if the user is not a manager anymore:

  • When he/she clicks the review team member summary tile
  • The a popup message will appear (which is the same as current message)
  • After clicking the close button on the dialog, the to-do and tile will be dismissed.

Resolution

Engineering will resolve the issue in the 1911 release:

  • Preview November 8th
  • Production December 6th

See Also

2470484 - "Team review summary" Tile is visible in ToDo after disabling "Team summary" tile

2521176 - 2019 Release Schedule - SuccessFactors - Product Updates

Keywords

homepage, team summary, review team summary, tiles, issue, error, unable, manager, reportees, defect, 1911 release, to-do, , KBA , LOD-SF-PLT-HOM , Home Page , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Core 1908