Contract Replication from SAP Business Suite failed in C4C with below error
Party role XYZ is not supported for party role category 1122
XYZ is the custom role coming from S4/ERP system
SAP Cloud For Customer
Reproducing the Issue
- Login to Cloud for Customer.
- Go to Administrator workcenter.
- Go to General Settings view.
- Open Web Service Message Monitoring view.
- Find and open failed message with the same error
Issue is happening because the incoming payload contains below data
<PartyID>PQR</PartyID>(PQR is the Business Parter Id in the external system)
and the code list mapping of data type external code XYZ is not done with local code 1122(Role Type Contract Administrator) under PartyRoleCode data type.
Kindly create a separat code list mapping group for Contract Replication interface.
Maintain the code list mapping for data type PartyRoleCode
Map external code XYZ with local code 1122.
Employee Responsible Party, Contract Replication , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem