SAP Knowledge Base Article - Public

2854701 - No approver found; task is unassigned

Symptom

For supplier invoices, you can see no approver is determined although the cost center manager is maintained.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the work center Supplier Invoicing
  2. Go to the view Invoices and Credit Memos
  3. Go to Approval tab 
  4. Here you can see the "No approver found; task is unassigned".

Cause

The approval rule approval by cost assignment. The responsible approver is getting determined as cost center manager, however, the employee responsible for the supplier invoice is also same person due to this to avoid self-approval the rule will create an unassigned task and will not assigned to user.

Resolution

The Key user can assign the unassigned tasks from application user management and get it approved by whoever they feel is correct to approve in this situation.

Keywords

Supplier Invoice Approval No approver found; task is unassigned cost center manager cost assignment , KBA , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811 ; SAP Business ByDesign 1902 ; SAP Business ByDesign 1905 ; SAP Business ByDesign 1908 ; SAP Business ByDesign 1911 ; SAP Business ByDesign 2002 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0