SAP Knowledge Base Article - Public

2854056 - Attachment fields not visible in Offer Approval on Mobile App - Recruiting Management

Symptom

The attachments field are not visible during the Offer Approval steps in the Mobile Application.

Environment

SAP SuccessFactors Recruiting Management

  • Offer Approval;
  • Mobile Application;

Reproducing the Issue

  1. Create a new Offer Approval;
  2. Access it on the Mobile App;
  3. Notice that you are not able to see the attachment field.

Cause

This is expected behavior. Attachment fields on Offer approval are not supported on the Mobile application.

Resolution

To manage the Attachment fields during the Offer Approval phase you should be using the Web Application, desktop version. The system has not been designed to have this supported during the Offer Approval.

Keywords

offer, approval, mobile, support, attachment, mobile, app, web, application, not visibile, can't , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem

Product

SAP SuccessFactors Recruiting all versions