SAP Knowledge Base Article - Public

2853529 - Not able to use German characters ö, ä, ü, ß in field id with Manage Templates - Recruiting Management

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

When you try to edit and save XML templates via Manage Templates, it shows the following error againt the fields that contain German characters (ö, ä, ü or ß) in the field id. The error does not occur when the template was uploaded from provisioning.

Manage template special characters.jpg

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Go to Manage Templates -> Recruiting Management -> Job Requisition
  2. Click on a template name to edit and click 'xxx Fields defined. Click to modify.'
  3. Input any German characters (ö, ä, ü or ß) in the field id
  4. It shows an error: "Provide a valid XML element name. While the name must start with a letter of the alphabet, a colon (: ), or an underscore (_), it cannot start with any case variation of "xml", such as XML, Xml, and so on."

Cause

This issue is caused due to a limitation of the Manage Templates tool. These characters are treated as special characters, hence it's being blocked from the Manage Templates tool. We do not have the similar validation from provisioning, so it is allowing the user to save it from there.

Resolution

  • If you are still in the implementation stage, please avoid using special characters for field ids. We do not recommend to use special characters for ids.
  • Product Management will schedule to support German characters in Manage Templates. We need to double confirm this for the entire tool which will be taken as a big feature. When there is further update, we will update the information in this KBA.
  • The workaround at present is to upload the XML template from provisioning if you already have used field ids with the special characters.

See Also

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Keywords

Manage templates, job requisition, job application, candidate profile, Offer Detail, special characters RCM-70792 , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions