SAP Knowledge Base Article - Public

2853491 - Touch Screen issues with SAP Analytics Cloud Story do not work as it work with the mouse

Symptom

  • Using Full Screen mode with any touch screens monitor
  • Some buttons do not work
  • Using a mouse it works 

Environment

  • SAP Analytics Cloud 2019.19.6

Reproducing the Issue

  1. Open a story and make a full screen
  2. Try to use expand buttons highlight and the top "..."
  3. So nothing happens 

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0