SAP Knowledge Base Article - Public

2853466 - National ID Card Type Not Available In National ID Information Portlet

Symptom

 National ID Card Type Not Available In National ID Information Portlet

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Employee central - National ID

Reproducing the Issue

  1. Go to Any User National ID & Personal Documents portlet
  2. add National ID Information
  3. National ID Information
  4. Country
  5. National ID
  6. Is Primary

Result: No

  1. National ID Card Type

rrrr3rrtemplate.png

Cause

  • Misconfiguration
  • No Country National ID have been maintained

Code: Succession data model

<hris-element id="nationalIdCard">   
<label>National ID Information</label>   
<label xml:lang="en-GB">National ID Information</label>   
<label xml:lang="vi-VN">Thông tin ID quốc gia</label>   
<hris-field max-length="100" id="country" visibility="both" required="true">     
<label>Country</label>     
<label xml:lang="en-GB">Country</label>     
<label xml:lang="vi-VN">Quốc gia</label>   
</hris-field>

rrrr1rrtemplate.png

Resolution

Configure at least one country National ID

rrrr2rrtemplate.png

After configuration:

rrrr4rrtemplate.png

Keywords

ECT-65203, ECT-62897, National ID Card Type, National ID , KBA , LOD-SF-EC-PER , Personal & Global Information , LOD-SF-EC-LOC , Localization & Country Specifics (EC Core) , Problem

Product

SAP SuccessFactors HCM Core 1908