SAP Knowledge Base Article - Public

2852909 - Custom Field Value Does not appear in Workflow Approval page

Symptom

You have created a custom field for your time sheets and you have noticed that after creating and sending the time sheet to approval, the same field appears as blank in the workflow page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central (EC) - Time Sheet

Reproducing the Issue

  1. For any employee, create a time sheet request and make sure the custom field has value:

KB1.png

  1. After sending the Time Sheet to approval, see that the field is blanked in the Workflow page:

KB2.png

Cause

 Expected Behavior

Resolution

The object that is displayed in step 1 and 2 are not the same.

When you are requesting a time sheet (step 1) you are updating the object Employee Time Sheet Entry.

In the Workflow you are checking the Time Valuation Result which is a different object.

It won't be possible for the system to automatically identify and populate the custom field in Time Valuation Result so we don't support this type of actions.

See Also

 2704209 - Time Sheet Details not Displayed in Workflow Details

Keywords

time sheet custom field time valuation result custom field time sheet workflows custom fields , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors HCM Core 1908