SAP Knowledge Base Article - Public

2850775 - Candidate Application Comments - Recruiting Management

Symptom

What are the data extracted from Candidate Application Comments?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Reporting

2. On the Columns pane, choose Candidate Application Comments

3. Click all the fields provided on this column

Cause

No data are extracted from Candidate Application Comments

Resolution

This is happening because standard field ID "comments" is not defined on the Application XML Template. The field can be added by following the steps below using Manage Templates for Recuruiting Management

1. Add the field in Job Application in Manage Templates for Recruiting Management.

commentsapplication.png

 

2. Provide permission to Roles who has the write permission. See below

(Permission means that Recruiters will have the write permission to Comments section for all countries for External and Internal candidates)

commentspermission.png

 

Once comments field is added, permission roles can now perform the following below.

comments add.png

 

The provided comment can now be seen on Ad Hoc Reports

commentsreport.png

 

Please note of the following behavior of Candidate Application Comments:

1. Data provided from the report Candidate Application Comments comes from the standard field ID "comments" that should be defined on the Application XML template.

2. These comments are on the application of the candidate and NOT on the comment section when comments section when candidates are moved.

3. Comments section when candidates are moved are placed on the "Application Status Audit Trail".

4. This comments on the Application Status Audit Trail are not reportable.

See Also

2459154 - 'Show on Profile Comments' option in Comments portlet of candidate application - Recruiting Management

2365214 - The Manage Templates Tool - Recruiting Management

Keywords

Candidate Profile Application, comments , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , How To

Product

SAP SuccessFactors Recruiting all versions