SAP Knowledge Base Article - Public

2850708 - Not able to export data to S/4HANA in SAP Analytics Cloud (SAC)

Symptom

When trying to export data to S/4HANA using an Odata connection the customer is not able to pass the credentials window.

Environment

  • SAP Analytics Cloud 2019.15.12

Reproducing the Issue

1. Log into SAC and open a model based on an Import connection to HANA on SCP.

2. From that model choose Data Management > Export data > Export Data to SAP S/4HANA you selected the Odata connection and

 provide the credentials but the system doesn't take them and stay there without any error message.

3. Using Chrome Developer Tools we saw this error message from the Network tab:

 

{"message":"Unable to connect to datasource. Check the connection details and user credentials, and then try again.","stack":"","errorDetails":[{"messageId":"AUTHENTICATION_ERROR","message":"Unable to connect to datasource. Check the connection details and user credentials, and then try again.","bUIMessage":false,"bWarning":false,"customData":"Error in validating connection definition and credentials on fields: [serviceRootURI](If this is using a shared connection without credentials, please enter the credentials by running a data import using such connection)","status":401}],"status":500,"bUIMsg":false,"bWarning":false}

 

Note: The customer has been using the same Odata connection and they're able to create a connection to S/4Hana and build models, so apparently the connection is able to connecto to S/4HANA.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0