SAP Knowledge Base Article - Public

2849511 - Supplier Invoices not triggering workflow multiple Company Code

Symptom

You have activated flexible workflow for Supplier invoices, for the 'Blocked' or 'Parked as Complete' scenarios, but the workflow is not being triggered. In the workflow definition you are checking more than one Company code as a start condition.

Environment

SAP S/4HANA Cloud All versions

Reproducing the Issue

  1. Configure the Workflow for Supplier Invoices as per the Documentation in KBA 2751275
  2. Create a Purchase Order via the APP 'Manage Purchase Orders' 
  3. Create a Supplier Invoices via the APP 'Create Supplier Invoice'
  4. The Invoice is Not blocked as expected

Cause

Incorrect customising. In the start conditions for the Supplier Invoice flexible workflow ALL of the Pre-conditions have to be met for the workflow to be triggered. If you define more than one Company Code in the start conditions the check will fail and the workflow will be overlooked.

Resolution

You can only define one Company Code in the start conditions. (See Illustration) 
pict1.png

Note: If you want to have more than one Company Code defined in the start conditions, you can create a new workflow for each Company code required. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

See Also

2658950
2794370

Keywords

WS00800251, WS00800303, MRM_TOLERANCE_CHECK, Start conditions, Company code. BUKRS. , KBA , MM-IV-INT-WF , Workflow , MM-FIO-IV , Fiori UI for Invoice Verification , Problem

Product

SAP S/4HANA Cloud all versions