SAP Knowledge Base Article - Public

2848570 - Manage pending Hires page is not loading when click in hire - Onboarding 1.0

Symptom

When click in Hire/Recruit in Manage Pending Hires/Recruit the page does not load.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Successfactors Onboarding 1.0

SAP Successfactors Employee Central

Reproducing the Issue

  1. Go to Manage Pending Hires/Recruits;
  2. When click in you click in Hire the page is not fully loaded.

2019-10-11_12-09-55.png

Cause

Usually this issue is related to an unvalid mapping for a Bizx Picklist field, where the data type in Onboarding is a BizXPicklist using the integration type code based, please find below sample:

2019-10-11_12-28-41.png

Resolution

  1. Go to Onboarding > Settings > DataDictionary;
  2. Go to Integrations namespace;
  3. Select the EC tag;
  4. Filter your fields by the picklist type;
  5. Review all fields, if you find some Picklist using the integration type as code based and without SF HCM PickList Name mapped, please map the name;
  6. Once all fields were reviewed and these mappings are correct, you'll be able to open the Manage Pending Hires/Recruits page.

Keywords

Blank page; Manage Pending Hires; Recruits; Not Loading; Either the 'lhs' or 'value' is null; fingerprint=e19fbff559cb97bb6c598513e028d08f4afe3ddb , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding