SAP Knowledge Base Article - Public

2848472 - Changes to course tracking with new Google release

Symptom

Courses which are authored to be marked complete on-exit or posting data to an external URL may no longer report as complete.

Similarly, learners' progression through courses might also not be saved.

Environment

  • SuccessFactors Learning Management System (LMS) - All Supported Versions
  • Chrome 78

Cause

This is causeed to the new Google Chrome release.

Currently PM and engineering are tersting OpenSesame courses in the new version of the browser:

  • We observe that some of the API calls to OpenSesame are failing when we exit the course. (For ex : goodbye.html). This does not happen in other versions.
  • We also tested in the latest Chrome Canary version 79, We do not see this failure. This is only happening in Chrome 78.
  • The above failure did not affect the course completion being sent from OpenSesame. The completion of the course was communicated back to SF LMS from OpenSesame.

Resolution

If you do face any issues could you please replicate the issue and record network traces and share them with us?

Keywords

SAP, SF, LMS, Learning, OCN, Open Content Network, Open Sesame, Chrome 78, upgrade , KBA , LOD-SF-LMS-OCN , Open Content Network , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors HCM Core 1908