SAP Knowledge Base Article - Public

2847620 - Pay statement not available in Employee Central - SuccessFactors Integrations

Symptom

When accessing Pay Statement in Employee Central, the following error message is received:

"You cannot execute the Payslip Service for Security reasons. Please contact your admin."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SuccessFactors
    •  Employee Central
      • Pay statement
    • Integrations
      • Mashup
  • Employee Central Payroll (ECP)
    • Payslip

Cause

A new security feature has been enabled in ECP side in order not to allow the fixed user because employees payslip can be exposed to others even outside organization once the URL is exploited.

Resolution

Therefore, this behavior could be related to a fixed user and password that are configured in the Payslip service configuration in SICF transaction.

The recommendation is to configure SAML for Payslip authentication to avoid risk and only respective employees can see the payslip, more information related to this configuration can be found on the guide mentioned in the See Also section.

See Also

More information: Employee Central Payroll using Point-to-Point Integration

Keywords

You cannot execute the Payslip Service for Security reasons. Please contact your admin; pay statement issue; not available; pay statement not working; sicf; permission; ECP; , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-MAS , SAP Payroll Mashups , How To

Product

SAP SuccessFactors HXM Suite all versions