SAP Knowledge Base Article - Public

2847585 - Create customer LI account not showing - LinkedIn Configuration - Recruiting Management

Symptom

Initial configuration on LinkedIn are done in Integration Center -> Security Center -> LinkedIn Account Setup.
However, once you checked "Enable Customer LinkedIn Account", no pop up shows.

 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Integration Center

2. Click on Security Center

3. Go to LinkedIn Account Setup

4. Kindly check "Enable Customer LinkedIn Account"

5. No Pop up about "Create Customer LI account" shows

LI Account.png

Cause

No API Keys are set in Manage Data

Resolution

1. Kindly create a Support Ticket to get the API keys via Provisioning.

2. API Keys can be gathered via Provisioning -> Configure Recruiting Marketing Datacenter URL

3. Copy the RMK Portal URL data

Configure RM Datacenter URL.png

4. Go to Admin Center -> Manage Data

5. Search: LinkedInIntegrationConfiguration

6. Click on Take Action -> Make Correction

7. Paste the data in validJsdkDomains (make sure that there are no "/" at the end of the RMK site URL)

8. Save

See Also

2683467 - Apply with LinkedIn 2.0 - Recruiting Marketing

2727149 - LinkedIn 2.0 - Apply with Widget not Showing Up for Candidates - Recruiting Marketing

Keywords

Apply with LinkedIn, LI account, LinkedIntegrationConfiguration , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions