SAP Knowledge Base Article - Public

2847029 - Can a user have multiple roles in the route map? - Performance Management


This article explains why it is not advised to map one user to multiple roles in the Performance Management process in a Route Map.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  •  SAP SuccessFactors Performance Management
  •  SAP SuccessFactors Platform
  • SAP SuccessFactors Employee Central


No, we do not support the configuration if a user is configured to multiple roles in a route map as it causes permission issues.


If a user is mapped to more than one role in a route map it can cause problems with button, field and section permissions.

As an example, if the employee’s manager and Matrix manager is the same user, and you include permissions for EM and EX role in the route map and form template, the system cannot determine the difference and there may be permission conflicts.

See Also


Role, Routmap, Permission, PM, Performance , form, Manager, Matrix Manager, Employee, conflict, PMT-6503 , KBA , LOD-SF-PM , Performance Management , LOD-SF-PLT-MNG , Manage user Issues , Problem


SAP SuccessFactors HCM Core 1908