SAP Knowledge Base Article - Public

2846192 - Exporting configuration between RMK instances - Recruiting Marketing

Symptom

This article provides information on how to move RMK configuration from one instance to another.
Note there is no such thing as an instance Refresh in RMK. It is possible to manually copy the configuration. Data however, cannot be moved accross as it can in the case of a Bizx instance Refresh. This is why this process is not considered a refresh.

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

Instance refreshes allow us to move (copy and paste) data across instances. This is available for BizX instances, but is not available for RMK instances.
It is possible to manually copy the configuration from one RMK instance to another but as data (jobs, users...) is not included, this is not a refresh.

Note bizx refreshes should not be used to copy configuration. See 2788152 - Moving configuration from one instance to another - Recruiting Management/Marketing
Configuration should be done manually in the target bizx instance.

Also note that any refresh done on Bizx Companies will have no effect on the integrated RMK instance itself. However, if the RMK Integration settings in Provisioning are not restored correctly, this will have dire effects on the RCM/RMK integration and the posting of jobs to RMK.

As to the RMK configuration export, it is split into 3 sections:

Category Pages Export/Import: Category Pages can be exported from one environment and imported into another. This action is performed via Command Center, a tool that only Support, Professional Services and Implementation Partners have access to. Support is not allowed to perform Category Page exports on behalf of clients. For more information on how this process is completed, please check KBA 2639631: Cutover Task for Production - Import and Export Category pages - Recruiting Marketing

Career Site Builder Export/Import: Among other functionalities, CSB controls the RMK website look and feel. CSB configuration can be exported into a file to be later imported into another environment. Support is not allowed to perform CSB exports/imports on behalf of clients. For more information on how this process is completed, please check KBA 2712682 :  Career Site Builder - Import and Export Configuration - Recruiting Marketing

Command Center Export/Import: While we are still transitioning and having most RMK back-end settings controlled in CSB instead of Command Center, there are still functionalities that are only controlled in the latter. Command Center configuration can be exported to a file to be later imported into another environment. Support is not allowed to perform Command Center Exports/Imports on behalf of clients. For more information on how this process is completed, please check 2846195 - Export Site (XML) and Import Site (XML) options in Command Center - Recruiting Marketing

Keywords

Refresh , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions