SAP Knowledge Base Article - Public

2846192 - Recruiting Marketing instance refresh - Recruiting Marketing

Symptom

This article provides information on how to move RMK information from one instance environment (e.g.: stage) to other (e.g.: production).

Environment

SAP SuccessFactors Recruiting Marketing  - All versions

Resolution

Instance refreshes allow us to move (copy and paste) information across instance environments, helping with implementation and testing. This is a solid and well known process for BizX instances, but a few additional things must be taken in consideration when working only with RMK systems.

When working with different RMK instances and performing the refreshes only among them, without necessarily refreshing the entire BizX system, please have in mind that they are split into 3 separate refreshes that word independently.

Category Pages Refresh: Category Pages can be exported from one environment and imported into another. This action is performed via Command Center, a tool that only Support and Implementation Partners have access to. Support is not allowed to perform Category Page refreshes on behalf of clients. For more information on how this process is completed, please check this article.

Career Site Builder Refresh: Among other functionalities, CSB controls the RMK website look and feel. CSB setups can be exported into a file to be later imported into another environment. Support is not allowed to perform CSB refreshes on behalf of clients. For more information on how this process is completed, please check this article.

Command Center Refresh: While we are still transitioning and having most RMK back-end settings controlled in CSB instead of Command Center, there are still functionalities that are only controlled in the latter. Command Center setups can be exported to a file to be later imported into another environment. Support is not allowed to perform Command Center refreshes on behalf of clients. For more information on how this process is completed, please check this article.

Keywords

Move RMK information across environments ; from state to production ; category pages , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions