When typing anything in the search bar within "Tools" tile in NextGen Admin Center, no results are displayed at all.
SAP SuccessFactors HCM Suite
Reproducing the Issue
1. On NextGen Admin Center, scroll down to the "Tools" tile
2. Click on the search bar ("Search tools") and type in the name of an existing tool
4. No results are displayed (nothing happens or a spinning wheel appears, but never loads anything)
This is a known code issue that was introduced on the system as part of the latest release, b1908.
The code fix for that issue will be included on the upcoming system release, b1911. The release schedule is available on KBA 2521176.
In the meantime, as a workaround, please click on "See All" option. A dialog box will open with a list of all tools available and with a working search bar.
2521176 - 2019 Release Schedule - SuccessFactors - Product Updates
2816062 - Q3 1908 - Platform Release Information FAQ
2086631 - Admin Tools: Admin Tool Search - BizX Platform
admin center, nextgen admin center, search tools, tools tile, no results, UI-21307 , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-SRH , Search , Problem