SAP Knowledge Base Article - Public

2845829 - Error when opening RMK stage site URL

Symptom

When opening a new RMK stage site URL the following browser error is obtained  : /sites/foldername/index.xhtml Not Found in ExternalContext as a Resource

index missing error.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Marketing
  • Career Site Builder 

Cause

The homepage is not accessible as the index.xthml file is missing

Resolution

When implementing a new RMK site, there are still two options:Purchasing a fully customized site implemented by Professional Services or opting for a Career site Builder site implemented by an Implementation partner. (See KBA 2240751 - Career Site Builder - Recruiting Marketing)

With a customized site Professional Services will upload the required files to the server

With CSB the partner must configure the instance and one of the first step will be to enable CSB. This is done in Command Center, under Site / Settings by ticking the box : User Career Site Builder and this will have the same effect.

enable_CSB.png

See Also

2528548 - Partner resources for Career Site Builder Implementations

Keywords

KBA , LOD-SF-RMK-CC , Command Center , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions