SAP Knowledge Base Article - Public

2844772 - "Communication scenario already in use" when modifying a communication arrangement

Symptom

When editing a Communication Arrangement, the error message "Communication scenario already in use" is appearing when saving.

Environment

  • S/4 HANA Cloud

Reproducing the Issue

  1. Select a Communication Arrangement
  2. Edit it
  3. Save it

Cause

There are more than one Communication Arrangement with the same Scenario ID / Scenario. Some Communication Scenarios only support one instance per client.

Resolution

Delete the duplicates communication arrangements with the same Scenario ID (even the drafted).

See Also

2842247 - Service Cost Level not updated using the API Workforce Person Master Data Replication

Keywords

Communication scenario already in use, SAP_COM_0301, SAP_COM_0001, SAP_COM_0066 , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , CA-HR-S4 , Cross-Application HCM Objects in S/4HANA , How To

Product

SAP S/4HANA Cloud all versions