SAP Knowledge Base Article - Public

2843964 - Delivery Notification Quantity cannot accept zero quantity

Symptom

You are trying to create Supplier Deliver Notification with reference to Purchase Order by updating zero quantity.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Inbound Logistics Work Center
  2. Go to Purchase Orders View
  3. Search for relevant Purchase Order
  4. Select New Supplier Delivery Notification
  5. Navigate to Items tab
  6. Enter Delivery Notification quantity as 0 ea
  7. Error appears       

Save Failed 

Quantity missing

Cause

In Supplier Delivery Notification we cannot set as zero quantity as  this document is a subsequent document of Purchase Order

Resolution

Create and Save Supplier Delivery Notification with the quantity as Purchase Order requested quantity.

Step-1
Create Warehouse request from Supplier Delivery Notification and subsequently create warehouse task i.e Putaway task.

Step-2
In Putaway task click confirm and set  line item as zero in actual quantity and maintain the deviation reason and click save.

See Also

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Keywords

Delivery Notification Quantity cannot accept zero quantity, update Supplier Deliver Notification with zero quantity , KBA , AP-IDP , Inbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions