SAP Knowledge Base Article - Public

2843945 - Unable to move task id from one Task Folder ID to another Task Folder ID

Symptom

You are trying to move task from one  task folder 1  to another task folder 2 you observe 'Move task' & 'ReDispatch' task buttons are grayed out.

Note:Task here refers to any  logistics tasks load task, unload task,  replenishment task, removal task except production tasks.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Internal Logistics Work Center 
  2. Go to Task Control View
  3. Search for  any Task id which is in Finished Status

You observe 'Move task' & 'ReDispatch' task buttons are grayed out.

Cause

The tasks which are assigned to any specific folder cannot be moved or dispatched if the status is finished/completed. As a result of which the 'Move task' & 'ReDispatch' task buttons are grayed out.

Resolution

The tasks which are in status " Not started " can be moved to a different folder using 'Move task' & 'Redispatch' task, you can use any of these based on your requirement.


However for the tasks which are in status "In process " can be moved to a different folder using 'Move task'.

Keywords

Unable to move task id from one Task  Folder ID to another Task Folder,  'Move task' & 'ReDispatch' task buttons are grayed out , KBA , AP-SLP-TSK , Site Logistics Task , Problem

Product

SAP Business ByDesign all versions