SAP Knowledge Base Article - Public

2843869 - Error: "Please try resuming your work. If you still face issues, report an incident." When Executing the Query in Time Sheet View

Symptom

As an administrator, your requirement is to see the Time Sheet of the Employees in Time Administration workcenter. Upon accessing the Time Sheet view and executing the query for the selection query Active Employees or All Employees, system throws an exception:

An error occurred
Please try resuming your work. If you still face issues, report an incident.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Time Administration workcenter
  2. Go to Time Recording view
  3. Go to Time Sheet sub-view
  4. For the selection query Active Employees or All Employees, select the link Click here to execute the query
  5. System throws an error

Cause

In the project scope in Business Configuration workcenter, the only country scoped is a PDI (Partner Development Infrastructure) created Country.

Resolution

For any country created via a PDI deployment to work correctly, at least one SAP standard country needs to be scoped active as well in parallel. Usually a SAP standard country is chosen either the business processes of which or the language are similar to the new country created via PDI, however this is not strictly necessary.

The run time repositories after scoping for SAP standard countries and PDI created countries are different. Analysis about the technical implications to combine the two repositories eventually is in progress. Currently, the only work around that does not have any further technical implications is to scope a standard country.

Keywords

Time Administration, Time Sheet, Timesheet, Employees , KBA , SRD-HR-TLM , Time and Labour Management , Problem

Product

SAP Business ByDesign all versions