SAP Knowledge Base Article - Public

2842989 - Labels Reason of Leaving, Impact of Loss and Risk of Loss are not reflecting in Custom Manage Language

Symptom

You have renamed the labels user.reasonForLeaving, user.riskOfLoss and user.impactOfLoss in Manage Language and news values are not being applied;

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Admin Center > Search for Manage Language;
  2. Choose the language you would like to perform the changes;
  3. Click in Actions > Download Default Labels;
  4. Search for user.reasonForLeaving, user.riskOfLoss and user.impactOfLoss, choose a new record and save the csv file;
  5. In Manage Language page yet, click on Upload Custom Labels and import the file you edit;
  6. Perform a logout and login in SuccessFactors and the labels you have changed were not applied;

Cause

Those three labels, user.reasonForLeaving, user.riskOfLoss and user.impactOfLoss, should be renamed in the Data Model file because they are standard element, in Provisioning side.

Resolution

Please, contact your Partner Implementation to perform this change for you.

If you do not have a Partner, you can open a new incident under the component LOD-SF-PLT-PRV asking for rename the fields. In this incident you should provide the following information as well:

CompanyID:

Support Access:

Fields you would like to change versus the new labels, for example:

Reasons for Leaving = Not Applicabel

Impact of Loss = N/A

Risk of Loss = Risk

Keywords

issue, not working, labels are incorrect, , KBA , LOD-SF-CAL , Calibration Module , LOD-SF-PLT-LAN , Translations & Text Replacements , LOD-SF-PLT-PRV , Provisioning Changes , How To

Product

SAP SuccessFactors HCM Suite all versions