SAP Knowledge Base Article - Public

2842554 - Country changes in address portlet deleted in the SFAPI CompoundEmployee - SuccessFactors HCM Suite

Symptom

When you change the country field in the address information portlet you can see the 3 operations being performed in the compound employee API responses, like Delete / Insert and No Change.

Your expectation is to have only one operation action = 'Change', but the system behaves differently in case of country field updates as it picks up "Delete","Insert","No change" basis  updates done of address country.

Environment

  • SuccessFactors HCM Suite
    • Implementing the Employee Central Compound Employee API in Delta Transmission Mode

Reproducing the Issue

Run the SFAPI CompoundEmployee queries in delta mode and observe the results in the response payload.

Cause

This is the expected behavior of the SFAPI CE.

Resolution

If you change the country of the address portlet, so it is a normal behavior that the delta calculation returns a delete of the old country and an insert of the new country!

More details can be seem in our handbook using this direct link.

Keywords

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Product

SAP SuccessFactors HXM Suite all versions