SAP Knowledge Base Article - Public

2842540 - Application Error when accessing Manage Pending Hires 2.0 - Recruiting Management

Symptom

When accessing the Manage Pending Hires 2.0 tool, and application error occur.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Add the field Pay Grade on "Manage Columns for the Manage Pending Hires";
  2. Open Manage Pending Hires;
  3. Application error occurs.

Cause

We still don't have a defined cause for this error.

Resolution

We currently have our Software Engineering team working on this to identify what could be the reason why this is happening when you have the Pay Grade as a column in Manage Pending Hires.

If you want to have a follow up on this topic ask for the reference number RCM-70166 to your Account Manager or to a Support Engineer.

Current Workaround:

  1. Access Manage Columns for the Manage Pending Hires;
  2. Remove the Pay Grade column:
    remove_pay_grade.jpg

Keywords

Manage, pending, hires, application, error, pay, grade, columns, 2, 2.0, new, version, b1908, column, for, the, string9, , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions