SAP Knowledge Base Article - Public

2842409 - Candidate Quick Search Bar Not Working - Recruiting Management

Symptom

Candidate Quick Search Bar in Candidate Search functionality not returning any value when searching for an existing candidate

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1.  Go to Recruiting > Candidates tab
  2. In the top right corner, search for any candidate on the Quick Search
  3. None result will return

2019-09-24_11-28-23.png

Cause

It's known if you have enabled "Find candidates where" in Set up Internal Candidate Search, the Quick Search won't work, spite of the fact the functionality should only reflect upon Internal Candidates.

Resolution

Software Engineering has already acknowledged this scenario and a fix code will be deployed within 1911b release. For now, if you need the Quick Search functionality working, you must disable the option in Set up Internal Candidate Search.

See Also

2601753 - Unable to search internal candidate profiles using Search by Name

2212262 - Recruiting - Candidate Search by Name Logic

Keywords

Candidate Quick Search; Candidate Search Not Working; Quick Search Not Working; Search Not Working; RCM-67493; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions