Delay Disqualification Email Configuration is not respected by the system if the Candidates were moved via API.
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SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Admin Center > Manage Recruiting Setting > Configure Delay Emails to Disqualified Candidates (in hours)
3. Select an Email Template for the Disqualification Statuses.
2. Execute an API Job to move candidates to any Disqualification Status.
Result: Candidates who were placed to any disqualification status received the disqualification email instantly.
This issue is a current limitation of our Product and requires an Enhancement Request, kindly please reach out to our confluence site to submit an enhancement request.
KBA: 2090228 - How to submit enhancement requests for SAP SuccessFactors products
Disqualification, Sent, Automatically, Disqualification Email, Delay, API , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem