After uploading candidates via Mass Upload Resumes functionality and clicking on "View the successfully uploaded candidates", the system throws the following error:
"The requested operation is not available. You are not authorized to access the functionality you have requested."
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Recruiting Management - All Versions
Reproducing the Issue
- Go to Recruiting > Candidates tab
- Add Candidates dropdown > Mass Upload Resumes
- Enter the Batch name and Country
- Upload the files
- Wait until the system uploads the files
- After the successfully upload, click on "View the successfully uploaded candidates."
Software Engineering team has already acknowledged this topic and an investigation is current going on.
UPDATE(10/24/19): Software Engineering has completed the analyzes upon the code and the fix will be implemented within 1911 release.
This KBA will be updated according to Software Engineering evaluations and/or resolutions. If you would like to check for Engineering's investigation on this case, please reach out your CSM and refer the RCM-69354.
As a current workaround, you can check the email notification which is sent for the user performing the upload.
You are not authorized to access the functionality you have requested; The requested operation is not available; View the successfully uploaded candidates; Mass Upload Resume error; Error when checking candidates; RCM-69354; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem