SAP Knowledge Base Article - Public

2840767 - Native user record is able to edit user picture and BizX user record in LMS is not.

Symptom

When browsing to User Record ( System Admin-> User-> Search User -> Select user) administrators are able to edit the picture for each user if they log in nativley, however if they are logged in through BizX intergration the Image is not editable.

Environment

SAP SuccessFactors Learning Management System

Cause

With BizX intergration we allow the User Image from BizX to come down from LMS, when this is being used the edit option is disabled and to change the image, the image will need to be changed on the user's profile side. Native Edit image is a legacy feature and will no longer be able to be done once we remove native login from the system.

Resolution

This is working as intedned, the BizX intergration disables the edit feature.

Keywords

 picture, photo , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors Learning all versions