SAP Knowledge Base Article - Public

2840530 - A window "Set URL parameter" popups when you click on the company logo for more than 10 times

Symptom

There is a company logo at top left corner of Fiori Client.

home.JPG

If you click on the company logo for more than 10 times, a popup window "Set URL Parameter" appears.

Environment

  • SAP Cloud for Customer
  • C4C extended apps

Reproducing the Issue

  1. Click on the logo. If you are in other work centers except home page, it returns to home page. If you are at home page, nothing happens with your first click. 
  2. Keep clicking on the logo for more than 10 times, a popup window "Set URL parameter" appears. 
  3. Input values for "URL Parameter Name" and "URL Parameter Value".
  4. Click on the button "Ok/Cancel" and nothing happens, but the popup window disappears.

        SetURLParameter.JPG

     P.S. The same behavior happens on C4C extended apps as well.

Cause

This popup window is an internal feature used by the development team for testing. In this way, it is not possible for hiding it.

Resolution

The popup window does not do any changes from frontend, but it needs to be remained for internal tests from SAP.
For reducing the chance of end-users to trigger this window, the development team has increased the number of clicks to activate this window from 5 times to 10 times.

Keywords

logo,  Set URL parameter , KBA , AP-RC-MOB-UIF , Responsive UI , Problem

Product

SAP Cloud for Customer add-ins all versions