SAP Knowledge Base Article - Public

2839351 - Required field validation errors appeared for Instruction text - Recruiting Managment

Symptom

When applying to a job posting, validation errors appeared that the instruction texts are required fields

Environment

SAP Successfactors Recruiting Management

Reproducing the Issue

1. Enable Mobile Apply on Manage Recruiting Sites

2. Configure the instruction fields as required="true", see sample below:

<field-definition id="custAppStatement" type="instruction" required="true" custom="true" public="false" readOnly="false" anonymize="false" forward-intact="true" sensitive="false">

3. Apply to a job posting and it will not let you to apply due to validation that the instruction fields are required

Cause

Once Mobile apply has been enabled, validation will work on all of application fields (even instruction texts) regardless of field-types.

Resolution

In order to resolve the issue, we need to change the required attribute from "true" to "false". This can be done via Manage Templates or Provisioning (SAP Partners):

1. Go to Admin tools > search for "Manage templates" > Fields defined > then make sure all of instruction fields are set to required="false". This link also provides the steps on changing field-attribute on Manage templates.

2. If there were errors via Manage templates due to configuration issue, please refer to an SAP Partner or raise a Software Change Request incident if the request doesn't require a big number of changes.

See Also

2258199 - SCR Form: Software Change Request for Requisitions and Recruiting Management - Recruiting Management

2644556 - Changing the Required attribute via Manage Templates Feature - Recruiting Management

Keywords

required fields instruction text, required validation errors, instruction text is a required field , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions