SAP Knowledge Base Article - Public

2838983 - Survey cannot be found to be added to Activity Plan

Symptom

You want to add a Survey ABC (ABC stands for a Survey name) of category Checklist to your Activity Plan but the Survey ABC cannot be found.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Go to the Activity Planner workcenter.
  2. Go to the Plans view.
  3. Open the Activity Plan.
  4. Go to the Surveys facet.
  5. Click Add and search for the Survey ABC.

Result: the Survey ABC cannot be found to be added.

Cause

You have defined a custom category called Checklist but you have defined it as type Satisfaction.

Resolution

A Survey of category Satisfaction cannot be added to an Activity Plan.

See Also

2828951 - You Cannot add a Survey into Your Activity Plan

Keywords

survey, activity plan, checklist, custom, satisfaction , KBA , LOD-LE-SUR-DEF , Survey definition = design time , Problem

Product

SAP Cloud for Customer add-ins all versions