SAP Knowledge Base Article - Public

2838581 - LMS: Training Planner - Trying to pick a Scheduled Offering Date during request submission.

Symptom

When submitting a training request via the training planner, when a User selects to add a Course to the request from the what’s available in the Catalogue, how can you specify which Scheduled Offering they wish to enrol into?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

User Learning Plan > Training Planner > My Request's > Add Course > Find From Catalogue > Search for Item with Scheduled Offering's.

Cause

You can specify the course but not the Scheduled Offering. It is a planner, it is the course that is assigned and the User is not enrolled or booked for the SO (Scheduled Offering). Ideally this tool is used to plan for the training for the period based on the request/demand received, Training Administrators will plan and schedule the SO for the said period. In the case a SO exist's for said course, you can enroll after assignment to the employee. It's a plan for the course not the actual SO.

Resolution

This is expected system behaviour.

See Also

2413374 - LMS Training Planner - Knowledge Support and Tips

2591417 - Training Planner - "What is the priority?" field

2355770 - Q&A - Training Planner

Keywords

SAP, SuccessFactors, Learning, LMS, Training Planner LMS, LMS Training Planner, How to set up Training Planner, Support Training Planner, Issue Training Planner, Training Planner Projected/Actuals Report, Scheduled Offering , KBA , LOD-SF-LMS-TRA , Training Planner , Problem

Product

SAP SuccessFactors Learning all versions