SAP Knowledge Base Article - Public

2838124 - Not Able to Replicate Account Relationship from ERP to C4C

Symptom

You would like to replicate a Business Partner from ERP to C4C adding a self-reflexing relationship. Account XYZ has a relationship to itself (Account XYZ) as a Ship-To Party. The relationship is being sent on the BusinessPartnerERPReplicationIn payload, the message is successfully processed but the relationship is not being updated in C4C.

Environment

SAP Cloud for Customer

Cause

The system does not allow an account to be related to itself.

Resolution

This is current standard behavior.

See Also

2767193 - Account Relationship Does Not Allow Self-Reflexing Relationship

Keywords

Account Relationship, Business Partner, ERP, Integration , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer add-ins all versions